What to expect at your appointment...
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Sanitation Guidelines
We understand many have anxiety and fears regarding coming to the salon. Our plan to reopen considers all those fears combined with economic concerns. If you are comfortable with the guidelines we have set, we welcome you and look forward to serving you. Our safety protocols incorporate standards set by the North Carolina State Board of Cosmetology and the CDC to mitigate the spread of infectious diseases, many of which we implemented in March prior to closing.
We are not accepting walk-ins. All appointments will be scheduled and confirmed ahead of time. We ask that you utilize our email communications by sending your name, services needed, preferred service provider, and any scheduling limitations. We will respond as soon as we can. You can reach us at Appointments@AshevilleHairDesign.com .
As some stores and companies are providing special times for High Risk and Immunocompromised, we are reserving Thursdays. We understand this may not always work with everyone's schedule, but we'd like to try and do our best to accommodate those who need it.
Masks Required
With everything that we have implemented to create a safer environment, we require a face mask that covers your mouth and nose during your entire service. If you have a medical condition that prohibits you from using a face masks, we would appreciate you waiting to book your service with us. No Face Mask No Service.
Health Check
The health of our team, our customers and our community come first before services. You will fill out a COVID-Waiver prior to your service, to ensure you haven't been experiencing symptoms. We will also be checking your temperature upon arrival. If you are higher than 99 F you will asked to reschedule.
We will not be penalizing for any last-minute cancellations due to being sick. Please provide us with information as soon as possible so we can adjust our schedules accordingly.
We will be recording and documenting our teams temperature every night at the end of each shift. If they have a temperature higher than 99F we will be accommodating you with another stylist unless you choose to reschedule.
Team Monthly Health Check
Once a month, we provide covid-19 testing and antibody testing for our team. Daily we check our temp and log it to ensure we are providing a safe environment for our customers and each other.
Cleaner Air
We use two 6-Dimension Filtration and Disinfection air purifiers beyond HEPA that covers our entire salon to clear the air from bacteria and pollutants. Each air purifier has a 3-layer filter that includes, one to trap hair and large particles, a true HEPA filter for trapping dust and other finer airborne particles, and an activated Carbon & VOC absorber. Finally, everything passes through a UV-C Sterilizer to render bacteria and viruses in the air.
Check-in Station
Upon entering we provide a check-in station for all our customers. Here we will sign you in, take your temperature and you will fill out our COVID-19 form. After you’re finished, we’ll direct you to our restroom for you to thoroughly wash your hands.
Each area will be disinfected after each use.
Covering all Bases
Each stylist will sanitize prior to your service and are required to wear a mask. At each station and shampoo area, we provide spray disinfectant and hand sanitizers. All tools are disinfected after each client.
Sanitation Certification
Our team has gone through an online certification. We are also training on all aspects of our new guidelines.
Design Supplies
We have provided our Hair Designers with all new combs, clips, capes, and color smocks.
Bathrooms
We disinfect every touchable surface throughout the day.
Limited Seating
We have eliminated our front waiting area for now. This will limit the number of surfaces that need to be disinfected. Please do not bring your children, family, friends. Anyone that is not getting a service will need to stay at home.
Payment Options
We will be using our point of sale for checking out all services/products and adding gratuity.
NO CASH TRANSACTIONS
We accept most forms of payment including Apple Pay and Google Pay, except cash, checks and money orders.
We understand many have anxiety and fears regarding coming to the salon. Our plan to reopen considers all those fears combined with economic concerns. If you are comfortable with the guidelines we have set, we welcome you and look forward to serving you. Our safety protocols incorporate standards set by the North Carolina State Board of Cosmetology and the CDC to mitigate the spread of infectious diseases, many of which we implemented in March prior to closing.
We are not accepting walk-ins. All appointments will be scheduled and confirmed ahead of time. We ask that you utilize our email communications by sending your name, services needed, preferred service provider, and any scheduling limitations. We will respond as soon as we can. You can reach us at Appointments@AshevilleHairDesign.com .
As some stores and companies are providing special times for High Risk and Immunocompromised, we are reserving Thursdays. We understand this may not always work with everyone's schedule, but we'd like to try and do our best to accommodate those who need it.
Masks Required
With everything that we have implemented to create a safer environment, we require a face mask that covers your mouth and nose during your entire service. If you have a medical condition that prohibits you from using a face masks, we would appreciate you waiting to book your service with us. No Face Mask No Service.
Health Check
The health of our team, our customers and our community come first before services. You will fill out a COVID-Waiver prior to your service, to ensure you haven't been experiencing symptoms. We will also be checking your temperature upon arrival. If you are higher than 99 F you will asked to reschedule.
We will not be penalizing for any last-minute cancellations due to being sick. Please provide us with information as soon as possible so we can adjust our schedules accordingly.
We will be recording and documenting our teams temperature every night at the end of each shift. If they have a temperature higher than 99F we will be accommodating you with another stylist unless you choose to reschedule.
Team Monthly Health Check
Once a month, we provide covid-19 testing and antibody testing for our team. Daily we check our temp and log it to ensure we are providing a safe environment for our customers and each other.
Cleaner Air
We use two 6-Dimension Filtration and Disinfection air purifiers beyond HEPA that covers our entire salon to clear the air from bacteria and pollutants. Each air purifier has a 3-layer filter that includes, one to trap hair and large particles, a true HEPA filter for trapping dust and other finer airborne particles, and an activated Carbon & VOC absorber. Finally, everything passes through a UV-C Sterilizer to render bacteria and viruses in the air.
Check-in Station
Upon entering we provide a check-in station for all our customers. Here we will sign you in, take your temperature and you will fill out our COVID-19 form. After you’re finished, we’ll direct you to our restroom for you to thoroughly wash your hands.
Each area will be disinfected after each use.
Covering all Bases
Each stylist will sanitize prior to your service and are required to wear a mask. At each station and shampoo area, we provide spray disinfectant and hand sanitizers. All tools are disinfected after each client.
Sanitation Certification
Our team has gone through an online certification. We are also training on all aspects of our new guidelines.
Design Supplies
We have provided our Hair Designers with all new combs, clips, capes, and color smocks.
Bathrooms
We disinfect every touchable surface throughout the day.
Limited Seating
We have eliminated our front waiting area for now. This will limit the number of surfaces that need to be disinfected. Please do not bring your children, family, friends. Anyone that is not getting a service will need to stay at home.
Payment Options
We will be using our point of sale for checking out all services/products and adding gratuity.
NO CASH TRANSACTIONS
We accept most forms of payment including Apple Pay and Google Pay, except cash, checks and money orders.